Contact Us

Get help, report issues, or share feedback

← Back to Converter
All systems operational

Get in Touch

We're here to help! Choose the best way to reach us based on your needs.

📧
General Support
support@convertchameleon.com
🔒
Privacy & Security
privacy@convertchameleon.com
⚖️
Legal & Compliance
legal@convertchameleon.com
🤝
Business & Partnerships
business@convertchameleon.com
⏱️ Response Time: We aim to respond within 24-48 hours

Quick Help

Need immediate assistance? Try these resources first:

🚀 Common Solutions

  • Refresh the page if conversion fails
  • Check file size is under 100MB
  • Ensure you have a stable internet connection
  • Try a different browser if issues persist

📱 System Status

File Conversion ✅ Operational
Server Processing ✅ Operational
File Downloads ✅ Operational

🌐 Supported Browsers

Chrome, Firefox, Safari, Edge (latest versions recommended)

Get Help & Share Feedback

Need support or want to share feedback? Choose the best option for you:

🐛

Report Issues

Found a bug or having trouble?

💡

Feature Requests

Got ideas for new features?

⭐

General Feedback

Share your experience with us!

Prefer email? You can also reach us at:

hello@convertchameleon.com

(We respond within 24-48 hours)

📊 Help Us Improve

Your feedback helps us prioritize new features and improvements. Here's what users are asking for:

  • 🔥 More video/audio format support
  • 📦 ZIP archive creation for batch downloads
  • 🎨 Image editing features (resize, crop, filters)
  • ☁️ Cloud storage integration
  • 📱 Mobile app versions

Pro tip: Include your browser and device info when reporting issues - it helps us fix problems faster!

🤝 Community & Social

Follow us for updates and feature announcements:

🐦 Twitter (Coming Soon) 📢 Discord (Coming Soon) 📰 Newsletter (Coming Soon)

Frequently Asked Questions

How do I report a bug or technical issue?
Use the contact form above with "Technical Issue" selected, or email support@convertchameleon.com. Please include your browser type, device, and steps to reproduce the issue.
Can you add support for a new file format?
We're always expanding our supported formats! Submit a feature request through the contact form or email us with your specific format needs.
Is my data secure when I contact you?
Yes! All communications are encrypted, and we follow strict privacy practices. We only use your contact information to respond to your inquiry.
Do you offer business or enterprise solutions?
We're exploring enterprise options! Contact business@convertchameleon.com to discuss custom solutions, API access, or bulk conversion needs.
How can I delete my data or account information?
Contact privacy@convertchameleon.com for data deletion requests. Note that we automatically delete converted files and don't store personal data long-term.